CLARA can make your community management team more efficient in attending to the needs of your customers. The improved overview and ability to engage allows your team to answer questions quicker, tackle to problem of trolling more efficiently, identify influencers and follow discussion about important topics in an easy to understand environment.
Digging deeper into the discussion helps both marketing teams and product development to receive valuable information and feedback straight from the customers. The web is talking and CLARA is giving you a chance to listen.
Video games have large communities that actively discuss their experiences in forums. CLARA helps companies understand what their community is saying about their video games. By analyzing millions of discussion posts CLARA can give insights into trending topics, concept relations and who the top contributors are, among other important information.
By using CLARA you are better able to attend to and engage your community. Respond faster to customers that have problems or research topics important for marketing or product development. If you’re interested in receiving a demo please send us a line and we’ll show you how we can help you understand your community.